Your Free Mental Health Support Is Still Here — Have You Used It
As an ARC Staff worker, you have free, confidential access to Acacia EAP — professional wellbeing support, available any time, and your employer never finds out.
Life gets heavy sometimes. Work pressure, family stress, financial worries — it doesn’t always stay in its lane. That’s exactly why ARC Staff partners with Acacia EAP, giving every worker access to qualified psychologists, counsellors, financial coaches, and more.
It’s free of charge. No referral needed. No judgment.
If you haven’t used it yet, here’s a reminder it’s there for you.
What You Can Talk About
Anything that’s affecting how you feel — personal or work-related.
That includes anxiety, stress, relationship concerns, grief, sleep issues, financial pressure, addiction, and workplace conflict. In fact, you don’t need a “big” reason to reach out. If something’s on your mind, that’s enough.
Is It Confidential?
Yes. Acacia is an independent provider, which means they don’t share session details with ARC Staff or your employer. What you say stays between you and your counsellor.
How to Connect
| Method | Details |
|---|---|
| Call anytime | 1300 364 273 |
| SMS | 0480 087 020 |
| Live chat or book online | acaciaconnection.com |
| App | Download the Acacia Connection app |
Specialist Support Lines
Need to talk to someone who really gets your situation? Acacia runs dedicated lines staffed by professionals with lived experience in their area:
- First Nations — 1300 520 373
- LGBTIQA+ — 1300 214 958
- Domestic and Family Violence — 1800 879 163
- Culturally and Linguistically Diverse — 1300 533 904
- Disability and Carers — 1300 561 043
Ready When You Are
Most people reach out when things have already built up. However, you don’t have to wait for a crisis. Acacia is there for the small stuff too — a stressful season at work, a tough patch at home, or simply feeling flat.
